Frequently Asked Questions
Our FAQ page is constantly evolving. If you don't see an answer here, please Contact Us. We'll respond and add your question to the page.
Our cheese isn’t an imitation, it’s an alternative and it stands in a category all its own. We start out with USA grown hemp seeds, not nuts, to create a creamy, almost nutty base. From there our patent-pending process incorporates traditional cheesemaking techniques to recreate those irresistible cheesy flavors without the use of nutritional yeast, oils, gums, starches, or flavors found so often in other plant-based cheeses. We strive to keep our ingredient list short and rely on fermentation, an ancient practice, to impart both flavor and important health benefits (gut healthy probiotics!) to our cheese. Our process is slow, but we know the best things in life usually take the most time!
While we source as many organic ingredients as possible, we are not currently using 100% organic ingredients. By law, no pesticides are allow in farming or anywhere along the supply chain for USA grown hemp. We carefully source high-quality ingredients from non-GMO and fair trade suppliers and will continue to work towards creating relationships with vendors that align with our values.
Yes! Our products are top-8 allergen-free (meaning no nuts, soy, dairy, or gluten). We suggest reading the ingredient information for each product to make sure it is suitable for your dietary needs. For specific allergen questions, please contact email@example.com for help.
All our products have been certified vegan by the Vegan Awareness Foundation. To receive this certification our processes, suppliers, and ingredients went through a rigorous vetting process to confirm to no animal products or animal testing occurs throughout the supply chain. Seeductive Foods was founded out of a desire to better animal welfare, so keeping our products cruelty-free was number one on our priority list.
We only use hemp seeds from plants grown in the United States. By sourcing our hemp seeds from US farmers, we are ensuring that the crops were grown with strict farming practices while supporting regenerative and sustainable farming to revive our nation’s soil.
While hemp and marijuana plants come from the same species, industrial hemp is defined by Cannabis sativa plants containing less than 0.3% THC (the stuff that gets you high). Our seeds are lab tested to verify that THC levels are below this limit. This means our cheese won’t get you high.
After opening, we recommend consuming within 10-14 days for optimal freshness. To extend the life of your opened cheese, blot away any moisture and allow them to breathe in a reusable container (no plastic wrap please!).
Because we don’t use any preservatives, our products are perishable and must be stored in the refrigerator. To extend shelf-life, you can freeze our cheeses as they thaw beautifly. We do recommend consuming within 10-14 days of thawing.
You can purchase right here on our website to have Seeductive Foods cheese alternatives shipped right to your door! We're working to bring our products to a store you near soon, and are always open to suggestions!
We use a sustainable cotton shipper made from recycled blue jeans that are both biodegradable and compostable. You can dispose of the denim parts in the trash and the plastic film can be recycled where #4 plastic is accepted.
To recycle to ice packs: thaw pouch and cut corner of plastic. Carefully pour contents in trash. Recycle where #4 plastic is accepted.
We ship our cheese alternatives within the 48 contiguous United States.
Orders typically ship Monday through Wednesday via UPS: ground, 2 Day Air, or 3 Day Select. Orders placed on Wednesday that cannot be guaranteed for Friday delivery will be shipped the following week to prevent any potential spoilage over the weekend. We cannot ship to a PO Box address. Read our Shipping Policy here.
To help preserve quality and prevent temperature abuse in warm weather, we pack our cheeses in insulated envelopes with gel ice packs. Ice packs may thaw during shipping, but your cheeses are still safe to eat! Because our products are both plant-based and fermented, it’s not necessary to ship at refrigeration temperatures and ice packs are meant to keep shipments cool and fresh until they reach you.
Because our products are made with real, whole plant-based ingredients and are perishable, products are not returnable or exchangeable due to health and safety reasons. In addition, we know everyone can have a range of different tastes and preferenced, so we are unable to offer a satisfaction guarentee at this time.
We are committed to delivering the highest quality products to your door, so please inspect your order upon reception and contact us within 5 days if the item is defective, damaged or if you receive the wrong item, so that we can make it right.
Refunds/replacements will be made on a case-by-case basis. Read our Refund Policy here.
Yes! For Wholesale inquiries, please contact: